Our People

As Director, Collaborations, Charlene develops and implements strategies to engage BSR member companies and other stakeholders in high-impact collaborations for sustainable development. She specializes in building collaborative approaches between consumer-facing companies and their value chains to embed long-term sustainability, build resilience in the face of disruption, and increase equity, inclusion, and justice.

Charlene brings over 20 years of experience in sustainability, systems change, futures, and collaboration. Prior to BSR, Charlene was associate director for sustainable value chains and livelihoods with global sustainability non-profit Forum for the Future, where she directed collaborative system change initiatives in cotton, tea and other commodities, and led strategy projects with partners across the fashion and textile, agricultural and food sectors.

Charlene has an extensive background in futures, including working with the UK government’s futures unit developing and testing strategies across government departments.

Charlene holds an MSc in Sustainability and Responsibility from Ashridge Management College (UK), a BA in International Relations from the University of Puget Sound (US), and a Diploma in Organisation Development from Henley Business School (UK).

Kaia works with BSR member companies across industries on sustainability management, with a focus on climate change, supply chain sustainability, and consumer sectors.

Prior to joining BSR, Kaia supported the development of the innovation and sustainability department in an alternative protein start-up, where she focused on developing a holistic sustainability roadmap and strategy and performing a baseline assessment to identify opportunities of improvement in sustainability performance. She started her career in a boutique sustainability consultancy firm focusing on plastic waste advisory and has experience working with private companies and governmental agencies, such as the Supreme Committee for Delivery and Legacy in Qatar, to promote the management of plastic waste in their operations and supply chain.

Kaia holds a B.Sc. (Hons) in Environmental Earth Systems Science, specializing in ecology, from Nanyang Technological University, Singapore. She is fluent in English and Mandarin.